What information must be communicated to a licensee during an investigation?

The correct choice highlights that a licensee must be informed of their Licensing Compliance Manager (LCM) and the nature of the complaint during an investigation. This is essential because it ensures that the licensee is aware of the specific issues or allegations being raised against them, which is a fundamental part of due process.

In any investigative scenario, understanding the basis of the complaint allows the licensee to prepare an appropriate response and to clarify any misunderstandings. Additionally, knowing who the LCM is provides a point of contact for the licensee to seek further clarification or assistance throughout the investigation process, facilitating communication and potentially resolving the matter more efficiently.

The other options, while they contain relevant information, do not address the foundational need for a licensee to understand the specifics of the allegations they are facing. For example, knowing the names of the complainants (the first choice) may be less critical than understanding the nature of the complaint itself. Similarly, the findings of the investigation (the third choice) and potential sanctions (the fourth choice) are information that comes later in the process, after the licensee has already had the chance to respond to the allegations. Thus, focusing on the LCM and the nature of the complaint is a key step in protecting