What is the initial step when a complaint is filed with the real estate commission?

The initial step when a complaint is filed with the real estate commission is to file a formal complaint. This process is essential because it establishes the groundwork for any subsequent actions that may be taken regarding the issue at hand. By formally registering a complaint, the commission can document the allegations and determine the legitimacy of the claims. This step often leads to further investigation or hearings if required.

Following this initial filing, the commission may proceed to investigate the complaint or take other actions based on their established procedures and protocols. However, the formal complaint serves as the catalyst for any further investigation or hearings.